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Do you need help?

How can we help? This page contains tips, answers to frequently asked questions, as well as contact information for our customer service and appointment booking.  

Manage your customer data in S-mobiili or the S User Account

You can do a lot of things conveniently in S-mobiili or the S User Account. You can invite family members to your household, order S-Etukortti membership cards for them, monitor your cashback earnings, browse your electronic receipts, review and edit your customer data and update your contact information.  
Log in to your S User Account Open S-mobiili

FAQ

Do you have questions about S-Etukortti, Bonuses or the S-mobiili app? For answers to frequently asked questions, please check the link below. 
Frequently asked questions

Contact us

  • Call customer service

    The co-op member service will serve you by phone at tel. +358 10 76 5858 (Mon–Fri, 9am–4pm, local network charge/mobile call charge)  
  • Schedule an appointment at a service point

    You can get personal service at the Co-op Member Service and S-Bank service points. Check your nearest service point and avoid queues by booking an appointment in advance.  
    Find your nearest service point