How can we help? This page contains tips, answers to frequently asked questions, as well as contact information for our customer service and appointment booking.
Manage your customer data in S-mobiili or the S User Account
You can do a lot of things conveniently in S-mobiili or the S User Account. You can invite family members to your household, order S-Etukortti membership cards for them, monitor your cashback earnings, browse your electronic receipts, review and edit your customer data and update your contact information.
Log in to your S User Account Open S-mobiili
FAQ
Do you have questions about S-Etukortti, Bonuses or the S-mobiili app? For answers to frequently asked questions, please check the link below.
Frequently asked questions
Contact us
Call customer service
The co-op member service will serve you by phone at tel. +358 10 76 5858 (Mon–Fri, 9am–4pm, local network charge/mobile call charge)
Schedule an appointment at a service point
You can get personal service at the Co-op Member Service and S-Bank service points. Check your nearest service point and avoid queues by booking an appointment in advance.